Replace Lost Digital Securities
Your supported digital security tokens can be recovered if you have lost access to your wallet and meet all of the following conditions:
- The lost wallet holding the tokens is registered under your OnchainTA account.
- The digital security tokens have not been transferred out of the lost wallet.
- You are ready to register a new recovery wallet to receive the tokens from the lost wallet.
Sign in to your OnchainTA account with the new recovery wallet, add that wallet to your account, and create a request to recover your tokens from your dashboard. The transfer agent will process the request and get back to you.
Digital assets that are not supported here cannot be recovered through this process.
If You Have Access to Your Account
Sign in and start a wallet replacement request from your dashboard.
Sign inIf You Cannot Access Your Account
If you are locked out of your OnchainTA account, contact us and we will help you recover access before starting the replacement.
Contact us